Join our email list to receive 10% off your first order. Not valid in combination with any other offers.
ORDER AND SHIPPING FAQS
All packages are shipped via USPS. When you place an order through our website, you will have the option to choose the speed of your shipping.
We offer flat rate USPS Ground Advantage shipping for $9.99 to the continental US and flat rate USPS Priority shipping for $15.99 to everywhere we ship. Buy all the soap you want for one low shipping fee!
Currently we only ship to the United States and its territories.
We know you are excited to start using your new soap and we are excited for you too! Most orders will ship the next business day. Once your order ships, you will receive a tracking number so you may track your delivery.
Yes! We care about the Earth just like you do! All of our shipping and product packaging is plastic-free and either recyclable or biodegradable.
We are pretty confident that you are going to love our products! However, if for some reason you are not 100% satisfied with your order, we want to make it right. Please contact us within 30 days of receiving your order so we can help resolve any issues you may have. For safety and hygiene reasons, we are unable to accept returns.
Yes, Yes and Yes!
If you are interested in any of these, please contact us by submitting a request here or by calling us at 813-838-7650.
Product FAQS
True soap is created using a combination of fats/oils and lye and go through a process called saponification to turn into soap. It is this cold process method that we use to craft all of our soaps from scratch using only the most skin loving natural butters, oils, clays and essential oils. No synthetic or artificial colors or ingredients are used by Uncommon Suds.
No secrets here! All of our skin loving ingredients are transparent and listed on each individual product page and on every label.
Never! No artificial fragrances or artificial colors are ever used in any of our products. We only use pure essential oils for scent and natural clays or botanicals for color. Lip balms are flavored with natural flavors.
Our superfatted formulas (extra oils) are mild, but we recommend a patch test first, since some essential oils can cause sensitivity in some individuals. We strictly follow IFRA limits to ensure all essential oil usage conforms to industry standards. For the most sensitive skin, try one of our unscented bars without any exfoliants. Our soaps are safe for facial use, but avoid contact with eyes.
While palm oil is safe to use, we have made the conscious choice not to use it for ethical reasons. Palm Oil is known to be unethically produced and harvested resulting in massive deforestation, habitat loss, and human rights issues. We use ethical alternatives like coconut, olive, and rice bran oils for a cleaner conscience and great lather.
Yes. Every batch is pH tested for safety and stability before we sell it.
There is no lye in our finished soap bars. We use lye to make our soap, but none remains after saponification and curing.
Want to know more? Real soap is made by the chemical reaction between fats/oils and lye, (aka sodium hydroxide). This process is called saponification, and it turns the oils and lye into soap and glycerin, both of which stay in the bar to cleanse and moisturize the skin.
Our soap and lip balms are best if used within 6 months of purchase. After this period of time, the soap will still work, however scents and colors may fade.
Typically, when used daily, and stored properly, our soap bars, will last a month or more.
Commercial bars are usually detergent‑based with synthetic ingredients and the glycerin removed. This is why your skin feels tight or dry after you bathe. Our real soap bars are made with nourishing oils, retain natural glycerin, and have no synthetics ingredients for a more moisturized feel.
Still need assistance?
If you're still unsure about any of our products, drop us a message via the form on our contact page.